Disclaimer and Privacy


Legal and privacy

In compliance with Law 34/2002, July 11 on e-commerce and the information society, we inform you that the present web site regulates the use of the www.hospiten.es web site (hereafter, the Site) property of HOSPITEN GESTIÓN A.I.E.

The entities comprising the Hospiten Group (hereinafter HOSPITEN) and which are responsible for the handling of information and services on this web site are the following:

CLINICAS DEL SUR, S.L.U., Rambla de Santa Cruz 115, Santa Cruz de Tenerife 38001; Tax Nº B38031241; registered with the ‘Registro Mercantíl (Business Register) de Santa Cruz de Tenerife in Volume 2787, Page 206, first sheet TF3729, e-mail address - hospiten@hospiten.com; ‘Registro Sanitario (Health Register) Nº Hospiten Rambla (444) Hospiten Sur (0024) Hospiten Bellevue (0360) Hospiten Tamaragua (1727).

ROCA GESTIÓN HOSPITALARIA, Calle Buganvilla 1, San Agustin, Las Palmas de Gran Canaria 35100; Tax Nº B35665991; registered with the Registro Mercantil (Business Register) de Las Palmas de Gran Canaria in Volume 1557, Page 145, first sheet GC264, e-mail address hospiten@hospiten.com, Registro Sanitario (Health Register) Nº 0187

Use of the page requires the acceptance of the user of each and every one of the clauses mentioned in the Conditions of Use, and of each of the warnings or specific clauses regarding the contracting of determined services, products or use of areas of the web site.

If the user does not accept the conditions herein, the user must not access and/or use the services and/or content of the website and must discontinue of the site.



The user must not use the website for activities that are illegal, immoral, against the law and, in general, must use the website in accordance with the conditions herein established. The user is further prohibited from using the website for the purpose of publicity or commercial gain by means of messages and/or false identity.

The Company is solely responsible for the website as provider of services to their clients and the general public in the form of general information about HOSPITEN and services provided by the companies comprising HOSPITEN, and is not responsible for content submitted or published by third parties in violation of the general conditions of use, who will be solely responsible for the veracity and legality of said content.

The Company may at any time discontinue the service offered to a user and terminate its relationship with the user in the case fraudulent or inappropriate use of the website or any of the services offered therein is detected.

Electronic mail will not be considered a valid means of registering an official complaint. To do so, the user must contact the corresponding entity of HOSPITEN where official complaints forms are available for use.

All information submitted to the website, such as comments, suggestions or ideas are ceded to HOSPITEN free of charge. Do not submit information that cannot legally be treated in this way.




HOSPITEN is the holder of all the digital publication software rights, in addition to the intellectual and industrial property rights of the content on the website, such as: text, images, trade marks, graphs, logos, button icons, software files, color combinations, and structure, selection, order and presentation of content, and the reproduction, distribution, publishing, transforming, copying, ceding or re-dissemination of said content in its totality or partially is strictly prohibited without the prior consent in writing of HOSPITEN.

All products and services on this website that are not the property of HOSPITEN, are the registered trade marks of their respective owners and are acknowledged as such by HOSPITEN. Said content appears on the website for the purpose of publicity and for the compiling of information. Said owners may request changes to and the removal of any information regarding them. The appearance of third party trade marks on the website does not imply the endorsement of these by HOSPITEN. HOSPITEN does not hold the same rights of intellectual and industrial property over said brands.

HOSPITEN does not guarantee the accuracy or correctness of said content or that the free use of the content by the user does not infringe on the rights of third parties. The correct use of this website and its content are the responsibility of the user.

Furthermore, the total or partial reproduction, retransmission, copying, ceding or re-dissemination of the information on this website is strictly prohibited, whatever the purpose and means used, without the express permission of the Company.





Whilst browsing on the website, we may compile information regarding the flow of data traffic and the patterns of sites visited. This information is treated by means of cookies – small amounts of information the website sends to your computers whenever you visit the site.

Generally, the purpose of cookies is to personalize your visit to the website and to improve your navigation experience making it more efficient. You can activate or deactivate cookies. Most browsers accept them automatically, but if you wish, you can change the settings on your computer not to accept them. Furthermore, the website uses the internet analysis tool Google Analytics, a service provided by Google Inc., a Delaware company whose headquarters is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States of America. Google Analytics uses cookies to help the website analyze what its users do. The information generated by the cookie about the way you use the site (including your IP address) will be sent directly to and kept on file by Google on their servers in the United States. Google will use the information compiled through our account to track how the site is used, drawing up reports on the website’s activity and your Internet use. Google may send that information to third parties when required to do so by law, or when these third parties process the information through a Google account. Google will not associate your IP address with any other data available to Google. You can refuse the treatment of your information by rejecting the use of cookies by selecting the relevant option in the configuration of your computer. However, you should be aware that you might lose some functions of the website, as explained before. In addition to rejecting cookies, you can also install a Google Analytics disabling device on your browser to prevent Google Analytics from gathering information on your use of websites.



The website may include links to third parties. Third party websites have not been reviewed, nor are subject to controls by the Company. The Company cannot be considered responsible for the content of third party websites, nor for any measures taken regarding your privacy or treatment of personal information.

The Company recommends you read the conditions for use and privacy policy of said websites carefully.

In the case you are interested in setting up a link to any of the Company’s websites, the Company must be informed beforehand and the express consent of the Company must be obtained to create such a link. The Company reserves the right to deny permission to the setting up of links to its website.




The Company is not responsible for:

-           The quality of service, speed of access to, correct functioning, availability or continuity of the website.

-           And damage or prejudice to software or hardware resulting from access to the website, or the use of information or applications therein contained.

-           In the case a third party should breach established security measures, access messages or use messages to transmit computer viruses.

-           Defects or faults of any kind in content transmitted, published, stored or made available.

-           The legality, reliability and usefulness of any content transmitted by users of the website or of services offered on the website, nor for its veracity or accuracy. The Company is not responsible for the manner in which users use the website, nor guarantees that said use be in accordance with that established in the present Conditions of Use.

-           Updating content in the news section.

The user is responsible for, but not limited to:

-           Content introduced by the user, particularly any data and information entered and submitted to the Company by means of the website or on the website.

-           Any illicit act, that may infringe the rights of third parties, be damaging and/or prejudicial.



The present Conditions of Use is written in English, and is subject to current Spanish legislation. Any controversy derived from the use of services offered or actual content of the website, the parties, in acceptance of the Conditions of Use, shall submit to the competent Tribunals and Courts of Santa Cruz de Tenerife.


Cookie Policy

Hospiten uses various technologies to improve the efficiency of their websites and your experience when navigating the websites. Among these technologies are cookies. For further information about our cookie policy see “Cookie Policy”. You can disable the use of this type of technology at any time.

Privacy and Data Protection Policy in Mexico

Hospiten Mexico, S.A. de C.V. (hereinafter “Hospiten”, in accordance with Federal Personal Data Protection Laws (Ley Federal de Protección de Datos Personales en Posesión de Particulares), informs users of its website www.hospiten.com (hereinafter the Website) of the current legislation on privacy and protection of personal data.


Confidentiality and due diligence regarding the protection of personal information entrusted to Hospiten is of the utmost importance. Hospiten is committed to treating personal data entrusted to us with responsibility and in accordance with Federal Privacy Laws (hereinafter the Law) and all other applicable regulations.

Hospiten will adopt the technical and organizational means necessary to ensure the safety and security of personal data held under its responsibility and to prevent unauthorized alterations, loss, treatment or access, taking into consideration the technological means, the nature of the data and the risks to which said data is exposed.

Hospiten advises its Website users that their personal information will be extracted for treatment only when appropriate, pertinent and never exceeding the requirements of the context and determined, explicit and legitimate aims for which they were obtained.

To enable Hospiten to carry out the intrinsic range of hospital services provided by the company, it is necessary to compile certain personal information. Hospiten is subject to the legal and social obligation to take adequate legal and security measures to protect any personal data compiled for the abovementioned purposes.

The purpose of all of the above is that you, the user, have full control and decision-making power over your personal information. For that reason, we recommend you read the following information carefully.

Identity and address of the entity responsible.

Personal information provided by you will be used by Hospiten, Avenida Bonampak Lote 7, Manzana 2, S.M. 10, Cancun, Quintana Roo, C.P. 77500.

Personal data submitted for treatment

Hospiten, for the purposes herein described, will treat personal information regarding identification, contact, employment and education.

You are further advised that for the purposes described above, sensitive, personal heath data will be treated. We are committed to dealing with such information applying the strictest security measures to guarantee confidentiality. You are therefore informed that user consent is not required in the treatment of such information, as this is deemed necessary for the purpose of the legal obligations established between you and Hospiten and for any medical attention may require.

Primary Purposes

Hospiten will treat you personal information as is necessary for the purpose of:

         Contacting you to follow up on a requested appointment;

           Making the necessary checks to verify the skills and aptitudes of a candidate to occupy a position in accordance with the job description;

Registering employment candidates as users;

          Carrying out the pertinent inquiries and reviewing of procedures in the case of complaint or claim.

Data tranfer

For the purposes described above, or those required by law or the competent authority, Hospiten will transfer necessary data as legally required, and in particular, Hospiten will transfer your personal information as required to entities within the Hospiten Group, i.e. to our mother company, subsidiary companies and affiliates of Hospiten for the provision of services. We inform you that your consent is not required for such a transfer of information as companies comprising the Group are subject to the same processes and privacy policy.

Means and procedure for ARCO (access, rectification, cancellation and objection) Rights and Withdrawal of Consent

You, or your legal representative can exercise your access, rectification, cancelation and objection rights (hereinafter “ARCO Rights”), or withdraw consent to the treatment of your personal information by sending an e-mail to the Head of Privacy at Hospiten at solicitudes_arco@hospiten.com

Cookies and/or Web Beacons

Hospiten uses a variety of technologies to improve efficiency on their websites, and your experience when navigating their websites.

Among these technologies is the use of cookies. For further information on our Cookie Policy, go to http://www.hospiten.com/es/content/politica-de-uso-de-cookies. You can disable cookies at any time.

Changes to Notice of Privacy Practices

Any changes or modifications to this notice of privacy practices may be made by Hospiten at any time and will be published on the Hospiten website www.hospiten.com